Support
Grid Fill 1.0.0 for iOS & Android · Answers first — or write directly, a human reads every message.
My game disappeared — can I get my run back?
Grid Fill saves after every move, so a run is never lost to a phone call or an app switch. Reopen the app and the exact same board — score, streak and power-up charges included — is waiting for you. The save lives only on your phone, so deleting the app deletes the save with it.
How do I earn more power-up charges?
By playing. Clearing lines earns HAMMERs and LASERs, a full-board clear pays out a LASER, keeping a streak alive earns a SHIELD, and score milestones grant a PICK 3. Each tool holds up to 3 charges. Power-ups are rescues, not purchases — there is nothing to buy anywhere in the game.
How do I turn music or sound off?
Open the in-game menu and flip the MUSIC and SOUND toggles — they take effect immediately and are remembered between sessions. Haptics has its own toggle right next to them.
How do themes unlock?
Automatically: every full-board clear and every restart rolls a new color theme — 29 in all, from deep space to dog breeds to flags. You can also open the theme picker and choose one directly at any time.
Does Grid Fill need internet?
No. Grid Fill makes zero network calls — no downloads, no ads, no leaderboard servers. Airplane mode, the subway, a transatlantic flight: the game neither knows nor cares.
How do I restart a game?
Tap the restart button in the top bar, or PLAY AGAIN on the game-over screen. Restarting clears the saved run, rolls a fresh theme, and starts you on an empty board. If you restarted by accident — sorry, a cleared save can't be brought back.
Still stuck? Email me directly.
A human reads every message — usually within a day.